TITLE: Program Coordinator
Immediate Supervisor(s): Program Manager and Assistant Manager-Independent and Supported
Living Services
Supervision Exercised: Direct Support Professionals I and II
SUMMARY:
Under the supervision of the Program Manager and Assistant Manager, this position is responsible
for the implementation of Individual Service Plans that will lead to or continue to promote
independence and personal skills and assist in providing a safe and secure home environment for
persons served in our Independent and Supported Living program.
ESSENTIAL FUNCTIONS:
• Coordinates the service needs of individuals on assigned caseload
• Assists people served in advocating for their personal needs
• Maintains the confidentiality of people served in all aspects of service provision
• Provides teaching/learning opportunities and facilitates the acquisition of skills by using
effective teaching/counseling principles and techniques
• Coordinates instruction and support to people served in acquiring and utilizing assistive
technology/adaptive equipment and accessing modifications as needed
• Coordinates and supervises activities of the Direct Support Staff including assisting people
served to hire, train, supervise, schedule, and maintain appropriate Direct Support Staff to
meet their personal support needs in all environments
• Monitors medical needs of people served, assist people served to access appropriatemedical
care, and advocate effectively for appropriate medical care as needed
• Develops and maintains knowledge of relevant community resources and accesses services
and resources appropriately to aid people served to participate in communityactivities
• Acts as liaison between Momentum WORK, Inc., and other agencies on behalf of people
supported
• Assists people served in establishing 24-hour emergency response systems and provide
training in and ongoing monitoring of each individual’s 24-hour emergency response system
• Participates in Emergency On-Call System
• Assists persons supported in developing their Individual Service/Support Plan (ISP) goalsand
participating in planning team meetings
• Participates in implementation of service plans based on individual’s identified goals and
objectives
• Enters data into the records of people served and prepares annual and semiannual Individual
Services Plan (ISP) reports as required
• Prepares and submits all Special Incident Reports (SIR), Adult Protective Service(APS)
reports, and other reports as required
ESSENTIAL FUNCTIONS:
• Maintains current copies of In-Home Support Services (IHSS) Notices of Action
• (NOA’s) in the files for people served
• Maintains current and historical medical records including medication lists, medical
protocols/treatments, medical history, etc. for assigned people served
• Maintains current schedules for people served and staff for assigned caseload
• Submits written weekly schedules to program management within the requiredtimeframe and
updates schedules as required when changes occur
• Establishes and maintains effective working relationships with people served, individuals in
their Circle of Support, family members, other agency staff includingregional center and day
program staff, employers, and relevant members of the community
• Maintains a level of personal conduct in working with people served which will promotea
friendly, comfortable, safe atmosphere where people served may progress socially,
emotionally, and physically
• Respects and always promotes the individual rights of people served includingmaintaining the
dignity and privacy of each person
• Demonstrates a dedication to the empowerment of people served by providingdecision-making
opportunities in all aspects of daily living
• Supervision of Direct Support Staff
PHYSICAL REQUIREMENTS:
• Ability to stand, sit for long periods of time
• Ability to go up and down stairs
• Ability to speak, read, hear, and understand technical written material
• The employee is frequently required to climb, stoop, twist, or bend and lift up to fifty (50)
pounds, using proper body mechanics to minimize injuries to self and people served
• Full awareness of environmental stimuli
• Ability to implement Crisis Management, Safety & ProAct techniques (training included)
Note: ADA accommodations available.
QUALIFICATIONS:
• Bachelor’s Degree or equivalent with an emphasis in the areas of education, psychology, social
services, or related field (work experience may be substituted for education)
• Two (2) years’ experience working with persons with developmental and/or other disabilities in
individual and/or group settings preferred; One (1) year of w year of which must be
increasingly responsible for administrative and/or supervisory experience
• Proven ability to work with and motivate staff members
• Ability to earn respect and confidence of Momentum WORK, Inc. staff
• Demonstrated ability to maintain the highest standards of confidentiality regarding persons
served and other related information
• Demonstrated ability to communicate effectively with all levels of staff within the organization
• Excellent verbal and written communication skills
• Excellent computer proficiency (esp. Microsoft Office – Word, Excel, Teams etc.)
QUALIFICATIONS:
• Compassion and respect for persons with disabilities
• Ability to demonstrate patience and understanding because people served may have
intellectual, emotional, or behavioral challenges, in addition to physical limitations.
• Will need to be available during any disasters, per disaster plan
• Valid CA Driver’s License: must have an acceptable driving record as determined by criteria
established by the Agency’s insurance carrier and by Agency policy
• Valid certification in CPR/First Aid (Training included)
Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted or
waived in lieu of the requirements specified above under “Education and Experience.”
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