Operations Director

Friendship Adult Day Care Center, Inc.

Compensation: $71,000 -$86,000 Annually- DOE, plus comprehensive benefit package: Health Insurance, Dental, PTO, Sick, Retirement 403 (b), 12 Holidays, and other incentives
employment type: Full-time/Exempt/40 hours
non-profit organization

Friendship Center is looking for an Operations Director

JOB SUMMARY: If you enjoy “purposeful” work and want to be part of a dynamic team… please send your resume for this position today!

Prospective Candidates must provide cover letter and resume with three professional references.

If selected for an interview a complete job description will be available to review.

ABOUT US:

Friendship Adult Day Care Center, Inc.

Friendship Center’s mission is to offer engaging activities that promote socialization, wellbeing, and a sense of community for aging adults. We provide respite, support and education for their caregivers, enabling them to achieve balance in their lives. Friendship Center is the only non-profit adult day services program providing affordable services of its kind that serves South Santa Barbara County. We have a compassionate and committed team and Board of Directors that respect the history and lives of our members and their caregivers. We foster a positive, collaborative and harmonious work environment. In the words of one of our caregivers: “The Friendship Center staff  all seem so well suited for their work- loving, caring, understanding…so full of joy and comfort, my mom and I love coming to the Center!”  At the Center we are proud that we have been making a difference in the lives of hundreds of people every year for more than 45 years.

ABOUT THE POSITION: Oversees the operation of the services and administrative functions of the organization, supervises all program managerial staff, provides support and assistance to the Executive Director. Adheres to and implements all safety protocols during the pandemic. Some remote work will be considered, however most work will be completed on site due to management of team members. Must be able to use diplomacy, discretion, preserve confidentiality and adhere to a team philosophy.

RESPONSIBLE TO: Executive Director (Acts as Executive Director in his/her absence)

SUPERVISES:         Administrative Lead, Billing Specialist, Program Manager

JOB SUMMARY:  Ensures that the administrative duties and staff policies and procedures are carried out and operates programs within budgetary guidelines. Assures compliance with all federal, state, and local licensing requirements and is responsible for maintaining partnership contracts. Prepares reports by researching and compiling information and analyzes statistical information in relation to the Center’s Mission. Responsible for hiring, terminating, and discipline of staff. Oversees employee benefits and adheres to a team philosophy with integrity and maintains a trusting, inclusive culture to promote a harmonious work environment.

All policies and procedures of the Center, applicable laws, and Community Care Licensing requirements will be followed at all times.  Abides by and enforces all personnel requirements and procedures. Manages strategic actions and related progress as designated in the current strategic plan with regular reporting to the Executive Director and directly to the Board of Directors.  Devises strategies to ensure that programs are responsive to projected growth of demand for services. Identifies and implements process improvements that maximize output and manage costs.

MINIMUM QUALIFICATIONS:

1. Master’s degree in Business Administration, Social Services, Healthcare/Nursing Administration and/or related degree from an accredited college or university and three years related work experience.

OR

2.  Bachelor’s Degree in Business Administration, Human Resources, Sociology or a related field from a four-year college or university with five years related work experience.

In addition:

1. Knowledge of standard operating policies and procedures in nonprofit management. Experience working with the elderly and Alzheimer’s disease and/or a related disorder is highly desirable.

2. Supervisory experience a must

3. Computer literacy and Familiar with Word, Excel, donor perfect, e-mail- Outlook, and power point programs, and other social media.

4. Excellent writing and communication skills and good with numbers and budgets.

5. Experience with Community Care Licensing and HR desirable

6. Be able to use diplomacy, discretion, and strong client-facing and team work skills.

Possession of a Master’s Degree in Business Administration and/or related degree from an accredited college or university and three-years work experience. Or, Nursing/Health care background experience, and Non profit management, and knowledge of Title 22 regulations and community care licensing is desirable.

OR

BA in Business Administration or related degree with five years related work experience. Knowledge of standard operating policies and procedures and community care licensing, including non profit management experience is desirable. Experience working with the elderly and Alzheimer’s disease and/or a related disorder is highly desirable.

Fingerprint clearance, CPR/First Aid required; proof of California automobile insurance.