Office Manager/Legal Assistant

South Santa Barbara County
Full Time
Immigrant Legal Defense Center

ILDC Bilingual Office Manager/Legal Assistant

Full-time (40hrs/wk.), non-exempt position.

Job Location: Santa Barbara, California

Salary: $22/hr. to start

ILDC seeks a Spanish Bilingual Office Manager/Legal Assistant to work in our Santa Barbara office full-time. ILDC seeks an experienced Office Manager to maintain its general image and appearance and assist staff attorneys and its executive director with administrative duties, scheduling, and client interaction. This position reports directly to our executive director.

What we Offer

 A career at ILDC offers the opportunity to work with a team of professionals driven by our passion for defending immigrants’ rights to due process. Our benefits include:

  • Generous PTO, plus 10 holidays and a one-week winter break
  • Medical and dental benefits
  • Generous Parental & Family Leave
  • Flexibility to remote work, when business needs doesn’t require you to be in the Santa Barbara office.

Daily Office Administrative Duties and Responsibilities:

  • Maintain all office equipment, including making sure all equipment works properly and ordering supplies for all equipment;
  • Maintains all office supplies, including making sure of the availability of general office supplies for daily business, as well as researching and ordering any necessary special requests for either equipment or supplies;
  • Service of legal documents, process received mail, and mail documents;
  • Answer telephone, take messages, answer inquires, and make initial determinations of eligibility and/or referral to other providers or agencies; and
  • Coordinate and schedule potential clients with staff attorneys or legal representatives for initial intakes;
  • Contact and schedule interpreters for initial intakes with staff attorneys and legal representatives when needed;
  • Assist potential clients with virtual technologies when an in-person initial intake is not possible;
  • Manage partner referrals and maintain partners informed of potential client follow-up; and
  • Other general office duties: copying, scanning, faxing, and organizing case files.

Advocacy and Community Outreach responsibilities:

  • Assist with Advocacy efforts and community outreach;
  • Draft letters, social media posts, and other promotional materials for design, print, and website advertising by the Executive Director with little direction;
  • Assist ILDC Fundraising Committee with designing, printing, emailing, and mailing ILDC’s quarterly newsletter and other marketing materials.

Financial Activities responsibilities:

  • Assist with financial activities, including making bank deposits, entering bills, and printing checks in the accounting system (QuickBooks);
  • Maintain Donor Records in our donor management system: DonorSnap, record donations, and print and mail donor acknowledgment letters weekly.
  • Purchase and track donor gifts.

Required Qualifications

  • A bachelor’s degree in any subject or a high school diploma/equivalent.
  • Fluent in English and Spanish is required;
  • Excellent organizational and communication skills;
  • Multitask, prioritize, and demonstrate flexibility in changing circumstances;
  • Work independently and as a part of an office team;
  • General computer skills (Word, Excel, PowerPoint) and willingness to learn and use new software applications;
  • Excellent communication and interpersonal skills, including accuracy and proficient writing and proof-reading skills;
  • Exceptional customer service skills, demonstrating respect for different abilities and making necessary modifications;
  • Ability to handle sensitive information with the highest degree of integrity and confidentiality;
  • Ability to consistently meet deadlines;
  • Valid California Driver’s License;
  • Ability to travel as needed to conduct administrative tasks, including traveling to our Santa Maria office when needed; and
  • Interested in learning and performing new tasks.

Preferred Qualifications:

  • Experience working with the relevant community or population is highly desirable but not required.
  • Experience working in an office setting.


  • Must demonstrate behavior that aligns with ILDC’s mission, vision, and values.
  • Excellence, Compassion, Inclusion, and being Proactive.
  • Able to communicate cross-culturally and work in a multicultural setting with patience and compassion with diverse individuals.

ILDC has an organizational commitment to incorporate equity and inclusion in the work we do and the work environment we create. All staff are expected to uphold this commitment and approach their role with a desire to learn and grow in this area.


 Email a cover letter, two references, and a resume to; include Bilingual Office Manager/Legal Assistant in the email’s subject line. In your cover letter, indicate your interest and experience working with the immigrant community and your availability date.

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