What does the Outreach Program Coordinator do?
- Provide expertise in meeting needs of youth: connecting them to referrals and working towards goals related to housing, housing navigation, independent living skills, education, employment, relationship skills, and physical and mental health issues.
- Oversee drop-in center hours; Supervising staff and clients in a welcoming and supportive manner while assisting with basic need supplies, support services, and appropriate referrals.
- Assist with performing regularly scheduled street based outreach, walking/traveling specified routes in order to locate and engage with youth under age 24 offering additional program supportive services and resources.
- Manage the daily documentation, collection, and tracking of statistical data including client case notes, file maintenance, and service records, to be used for completing programmatic required reports through in house and county wide data management portals.
- Assist with completion of various monthly, quarterly, semi-annual, and annual reporting requirements.
- Support Program Director with recruiting, onboarding, training, scheduling, and direct supervision of program staff, interns, and volunteers.
- Coordinate and facilitate program presentations and partnerships with community agencies, landlord recruitments, and other necessary resources
- Work with clients to identify service plan goals around; independent living skills, employment, education, housing, relationship skills, physical/mental health, etc. and substance abuse education.
- Implement program assessments and screening tools in collaboration with each youth to inform priorities of the individual service plan and make appropriate internal and external referrals for services.
- Effectively work in a team-based care model to ensure youth receive well rounded, consistent, and immediate support.
- Maintain a controlled and safe environment for youth to ensure their physical, emotional, and psychological safety, assisting with daily cleaning/sanitization and organization of work space areas. Supervise program participants
- Attend weekly meetings to discuss program updates, report on cases, and identify service delivery needs.
- Keep confidential information and maintain appropriate professional and ethical boundaries with youth, keeping supervisors informed of all legal, ethical, and clinical issues related to work.
- Demonstrate effective professional boundaries, self-care measures, and seek support from direct supervisors when in need of assistance, additional trainings, or accommodations.
- Comply with mandated reporting including timely verbal and written notice to Child Welfare Services and documentation in organizations risk management software.
- Participate in all required federal, licensing, agency and/or contractually mandated trainings
- May support other YFS departments with approval from supervisor.
- Other duties as assigned by supervisor.
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