Marketing & Patron Associate

The Santa Barbara Symphony is gearing up for its 70th concert season, and we are looking for
an enthusiastic, multi-tasker with strong communication, organizational and creative skills to
help increase sales and attendance through acquisition, retention and engagement strategies.
Reporting to the Marketing Manager, this position is pivotal in helping to streamline and execute
Marketing operations and initiatives, while building and maintaining relationships with
subscribers, vendors, and other key constituents and stakeholders. This high visibility position
offers an opportunity to have impact and grow skills in a dynamic, and supportive environment.
Responsibilities
● Serves as The Symphony’s front office first point of contact and “face” of the
organization. Responsible for processing and distributing all mail, email, and phone
queries on behalf of the organization.
● Serve as the primary contact for processing all subscription ticketing orders and
requests, and serves as the primary customer service agent.and Granada box office
liaison.
● Assist in creating, executing and reporting on social media campaigns to drive
engagement and reach, including content ideation, image/graphic selection & creation,
scheduling posts, and monitoring and tracking engagement.
● Assist with creating, designing and distributing monthly e-newsletter, digital and printed
concert programs, event posters, flyers and other collateral.
● Serve as the point person for the organization and distribution of all Marketing assets
(images, graphics, documents) and responsible for processing internal and external
stakeholder requests.
Education: Bachelor’s Degree or commensurate experience.
Compensation: Hourly: $19 per hour, non-exempt, and commensurate with experience.
Hours: Monday through Friday, 8:30 am – 5 pm. Some weekend and evening support will be
required, but still within a 40-hour work week or overtime pay will be added.
Benefits: The Santa Barbara Symphony offers a generous benefits package that includes
vacation & sick time, health benefits and an employee retirement plan option.
Experience Required: Minimum one-year of customer service and/or Marketing Assistant
experience.
Skills/Knowledge/Abilities: Experience using MS Office and Google Suite required. Strong
written and oral communications skills expected. Interest in graphic design, video and/or audio
editing preferred. Experience with any of the following programs: customer databases, design
tools, social media platforms, email marketing or content management is a plus.
How to Apply: Submit a resume and cover letter to info@thesymphony.org