Job Coach

Mid Santa Barbara County
Santa Barbara
Full Time, Part Time
Alpha Resource Center


Employment Services provides support for individuals with special needs to be able to work in their community, either in our group format or individually at their place of employment.

The role of the Job Coach is to assist the participant in learning the job requirements, familiarizing with the participant with the culture of the business, and facilitating their full integration into the workplace.


A job training plan will vary according to the needs of the new employee and the complexity of the job. Training is typically more intensive when the job first starts tapering down as the new employee feels more comfortable and has learned the job to the employer satisfaction. The Job Coach ensures that the employers, supervisors, and coworkers understand the training method and any accommodations needed by the participant. This encourages communication and social interaction which enables the participant to become a valued part of the company.  Routine follow-up with the employer, participant, and circle of support is equally critical to the success of the job placement.


Although participants in a group supported employment model have a Job Coach with them during all work hours, the role of the group Job Coach is similar to that of a Job Coach in an individual placement model. With skillful job coaching, a group supported participant may choose and demonstrate the ability to benefit from a less restrictive type of employment.

A skilled, resourceful, and creative Job Coach should aim to almost put themselves out of a job. The more effective they are as a trainer, the more independent the participant will become.


On-Going Training

  • Stay familiar with all aspects of participants Individual Habilitation Support Plan (IHSP), including behavior challenges, medical needs including allergies, etc.
  • Awareness of Person-Centered Planning, and how such planning is generated and used in day-to-day activities
  • Learn, understand and implement Behavioral Intervention plans
  • Keep up with current developments in the field of developmental disabilities


  • Encourage and support participant growth in choice and independent decision making
  • Provide participants training in functional work skills and personal habits
  • Utilize positive practices as fundamental behavior tool in all instructional setting.


  • Present written and oral reports in a professional manner.
  • Maintain daily and weekly data on participant progress.
  • Communicate day-to-day needs with participant families/care providers to ensure clothing, money, lunch needs, etc. are met as requested.
  • Communicate routinely with case manager on participant progress, areas of concern, and curriculum ideas/expansion.


Proper documentation is essential for ensuring accuracy of report content for billing of services and wages of participants.

  • Weekly and monthly work performance assessment and Reports
  • Service Logs
  • Case notes
  • Participant Employee Timecards


Part-time is considered 7– 29 hrs/wk and Full-time is 30 – 40 hrs/wk (please ask an HR representative about our benefits package).  Must be able to work at least 1 entire day shift.

Hours of work:

Mondays          8:30am – 3:30pm

Tuesdays          8:30am – 3:30pm

Wednesdays     8:30am – 3:30pm

Thursdays         8:30am – 3:30pm

Wednesdays     8:30am – 3:30pm


The employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

  • Fingerprint clearance through Department of Justice
  • Valid CA driver license, reliable personal vehicle with evidence of insurance
  • Eligible to work in the United States
  • Medical clearance
  • First-aid and CPR certification (if not certified, training will be provided upon hire)


  • High School diploma
  • Intermediate knowledge of computers
  • Experience in human services field, preferably working directly with individuals with developmental and/or intellectual disabilities


  • The ability to read, write, type, and speak English clearly
  • The ability to communicate information to other employees, participants, family members as well as management in a clear and concise manner is essential
  • Must be able to establish rapport and communicate with participants of diverse cultural, educational, and mental/physical ability


  • The employee must have the upper body strength to be able to safely lift and/or move up to 35 lbs. unassisted.
  • Employee must be able to bend, squat, push, pull, and climb stairs.


  • The work environment is dependent on the work area for the participant served, which includes indoor and outdoor areas in the community.
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