Housing Navigator, Vehicle Encampment Resolution Project

North Santa Barbara County, Mid Santa Barbara County, South Santa Barbara County
Santa Barbara County
Full Time
New Beginnings Counseling Center

Housing Navigator, Vehicle Encampment Resolution Project – Full Time, Hourly Non-Exempt. The Housing Navigator works closely with vehicle encampment clients to secure permanent housing opportunities for homeless individuals and families. Provides case management to clients to help them to stabilize in their housing and participates in Fulcrum and coordinated entry. Some clients may be housed in mid-and-north county, so there may be some travel to other parts of the county.

The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Housing Navigator will report to the Encampment Resolution Project Coordinator and the Vehicle Encampment Resolution Program Manager. The goal of the project is to house 150-300 individuals residing in these encampments. We are hiring six Housing Navigators, four based out of our South County office in Santa Barbara – three dedicated to the City of Santa Barbara and one dedicated to the county, as well as two Housing Navigators for North County, based out of our Lompoc and Santa Maria offices.

The Housing Navigator will be in the field with the team at least 75% of the time.

In consultation with the client, the Housing Navigator:

  • Determines housing barriers, preferences, needs and goals;
  • Assists clients in completing SSI/SSDI and other entitlement applications;
  • Administers the VI-SPDAT and matches clients to housing type via Coordinated Entry System protocols;
  • Establishes, updates, maintains and communicates a list of available housing opportunities to clients at least twice per week;
  • Consistently meets all agency assigned outcome goals with respect to number of people served, and exited to permanent housing;
  • Assists clients in their search for housing, filling out rental applications, interpreting leases, moving and understanding tenant rights and responsibilities;
  • Conducts housing inspections and assesses for compliance with industry regulations and inspection readiness ensuring that clients have a successful transition into housing; and
  • Assists clients with management through connection to community resources, employment search and readiness preparation, connection to medical, dental, mental health, and other basic needs services;

Case Conferencing:

  • Ensures effective service delivery by notifying clients of all housing opportunities and coordinating individualized housing plans with clients and any involved community partners;
  • Maintain Client Records;
  • Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and New Beginnings guidelines;
  • Maintains client related data systems, including case notes and Fulcrum and HMIS entries;
  • Prepares reports including but not limited to: outcomes, successes, etc; and
  • Other duties and projects as assigned.

Qualifications and Requirements for this Position:

  • A minimum of 3 years of non-profit or related experience strongly preferred;
  • Bachelor’s Degree in Business Administration, Real Estate Studies, Human Services or comparable combination of education/work related experience required;
  • Experience in a social services setting with working knowledge of case management systems and planning techniques;
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons;
  • Experience working with homeless individuals and families is strongly preferred;
  • Experience working in property management or real estate, and/or with business development is strongly preferred;
  • Ability to work independently and as part of a multidisciplinary team;
  • Must be proficient in the following computer applications–Microsoft Word and Excel. HMIS a plus;
  • Must have own transportation to conduct job related travel; and
  • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive.

Work hours are Monday – Friday, 9-5 although there will be some night time and weekend hours on occasion to attend community events, conduct early morning or late night collaborative outreach efforts, or attend to emergent client and administrative needs. Starting salary is $25 – $28 per hour with medical and dental benefits provided, 403b contribution and matching, as well as generous paid time off. Position begins immediately. This is not a remote position.

Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview.

All qualified applicants will receive consideration for employment without regard to race; color; ancestry; national origin; religion/creed; sex/sexual orientation; gender; gender identity/expression, transition; political affiliation or beliefs; disability, medical condition, generic information, marital status; military/veteran status; pregnancy and conditions related thereto.; or any other characteristic protected by law (as defined by the California Fair Employment and Housing Act — Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

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