Housing Locator, Vehicle Encampment Resolution Project

North Santa Barbara County, Mid Santa Barbara County, South Santa Barbara County
Santa Barbara County
Full Time
New Beginnings Counseling Center
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Housing Locator, Vehicle Encampment Resolution Project – Full Time, Hourly Non-Exempt. The Housing Locator works closely with prospective property owners and managers to secure permanent housing opportunities for homeless individuals and families. Locates available housing for clients, conducts outreach to develop ongoing landlord relationships and provide them with educational information regarding subsidies, and participates in coordinated entry. Some clients may be housed in mid-and-north county, so there may be some travel to other parts of the county to develop and maintain landlord and property manager relationships.

The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Housing Locator will report to the Encampment Resolution Project Coordinator and the Vehicle Encampment Resolution Program Manager. The goal of the project is to house 150-300 individuals residing in these encampments. We are hiring three Housing Locators, two based out of our South County office in Santa Barbara – one dedicated to the City of Santa Barbara and one dedicated to the county, as well as one Project Coordinator for North County, based out of our Lompoc and Santa Maria offices.

The Housing Locator will be in the field with the team at least 50% of the time.

In consultation with the client, the Housing Locator:

  • Determines housing barriers, preferences, needs and goals;
  • Networks and collaborates with area Housing Resources and maintains a presence at all meetings;
  • Maintains a relationship with existing property managers/owners and establishes new relationships with those willing to house vulnerable and/or low income clients;
  • Establishes, updates, maintains and communicates a list of available housing opportunities at least twice per week;
  • Consistently meets all agency assigned outcome goals with respect to number of rental property contacts and number of people served, and exited to permanent housing;
  • Prepares materials for making presentations to realtors, property managers and property owners or groups thereof; and
  • Fields inquiries from prospective property owners to provide information on New Beginnings’ services, listen to their needs and ensure submission of information where appropriate.

Case Conferencing:

  • Ensures effective service delivery by notifying Housing Navigators of all housing opportunities and coordinating any involved community partners;
  • Mediate with landlords;
  • Maintain Client Records;
  • Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and New Beginnings guidelines;
  • Maintains client related data systems, including case notes and Fulcrum and HMIS entries;
  • Maintains a Property Manager/Owner Contact Log to meet set expectations.
  • Prepares reports including but not limited to: outcomes, successes, etc;
  • Familiarity with current housing market information, housing trends and available resources;
  • Knowledge of effective business/professional contact techniques; and
  • Other duties and projects as assigned.

Qualifications and Requirements for this Position:

  • A minimum of 3 years of non-profit or related experience strongly preferred;
  • Bachelor’s Degree in Business Administration, Real Estate Studies, Human Services or comparable combination of education/work related experience required;
  • Experience in a social services setting with working knowledge of case management systems and planning techniques;
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons;
  • Experience working with homeless individuals and families is preferred but not required;
  • Experience working in property management or real estate, and/or with business development is strongly preferred;
  • Must be proficient in the following computer applications–Microsoft Word and Excel. HMIS a plus;
  • Must have own transportation to conduct job related travel; and
  • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive.

Work hours are Monday – Friday, 9-5 although there will be some night time and weekend hours on occasion to attend community events, conduct early morning or late night collaborative outreach efforts, or attend to emergent client and administrative needs. Starting salary is $25 – $28 per hour with medical and dental benefits provided, 403b contribution and matching, as well as generous paid time off. Position begins immediately. This is not a remote position.

Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview.

All qualified applicants will receive consideration for employment without regard to race; color; ancestry; national origin; religion/creed; sex/sexual orientation; gender; gender identity/expression, transition; political affiliation or beliefs; disability, medical condition, generic information, marital status; military/veteran status; pregnancy and conditions related thereto.; or any other characteristic protected by law (as defined by the California Fair Employment and Housing Act — Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

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