Content Manager

Content Manager (Full-time, Non-Exempt)

Position Summary

MOXI is searching for a dynamic Content Manager to join our marketing team and share our story with the community. This position is a Marketing + Communications support role with ownership and vision for MOXI’s social channels.

The ideal candidate will have a strong background as a communications professional, responsible for writing several types of content from vibrant social media posts to news releases, website content, video scripts, newsletter articles, and more. This individual should inspire creativity across MOXI’s external communications and embrace the role of storyteller to provide awareness of museum events, programs, exhibits, corporate sponsors, the museum’s impact on the greater community, and fundraising campaigns.

Reports to Director of Marketing and Communications

Compensation $24-$31.25/hr.

Responsibilities

• Prepare well-written, branded content for MOXI’s public-facing communications from start to finish, sourcing or creating graphic and video content for social media, newsletters, and moxi.org.
• Create email campaigns and keep up with list maintenance.
• Place ads and report on social media advertising.
• Collaborate on and/or proofread marketing copy for advertising efforts.
• Prepare news releases and manage MOXI’s press page, monitor and archive media coverage, and respond to media requests.
• Update MOXI’s website content.
• Edit and proofread content before publication to adhere to marketing guidelines and convey MOXI’s voice and tone to ensure consistent brand messaging.
• Daily management of social media accounts to track engagement.
• Develop communications content calendars and monthly reports.
• Monitor and respond to review sites, including Trip Advisor/Yelp/Google etc.
• Maintain and create marketing collateral as needed, including print and digital screens, social media graphics, and editable CANVA templates.
• Manage one-off sign requests or reprints frequently requested by MOXI staff.
• Provide general marketing team support for programs and campaigns as they arise.
• Other duties as assigned.

Requirements, Skills + Qualifications

• Strong written and verbal skills with a compulsion to proofread, edit, and fact check before posting or printing.
• Skilled in all major social media platforms for business (Facebook, Instagram, LinkedIn, TikTok, Twitter).
• Knowledge of traditional and digital marketing, including content marketing, and social media marketing.
• Understands SEO best practices and keyword search.
• Ability to align basic production design principles with brand guidelines.
• Experience with Adobe CS software (Illustrator, Photoshop, InDesign).
• Ability to create and edit basic video content.
• Experience with Customer Relationship Management (CRM) and social platform software (Hootsuite, Sprout Social).
• Experience with web content management software (WordPress).
• Familiarity with Constant Contact, MailChimp, Canva, etc.
• Exceptional time-management and organizational skills.
• Strong listening and communication skills.
• Capacity to work independently and collaboratively.
• Conscientious and detail-oriented; must have an appreciation of the necessity of following through with paperwork, record-keeping, and documentation.
• Ability to organize and prioritize varied tasks in a manner that most effectively serves the needs of the organization.
• Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
• Passion for creating a world-class museum that is recognized as a truly outstanding educational experience.
• Proficiency in all Microsoft Office applications and ability to learn new systems and adapt to emerging technologies.
• Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
• Awareness of issues relating to access and inclusion, and the ability to build an inclusive and accessible visitor experience.
• Spanish fluency a plus.

Education and Experience requirements

• Bachelor’s degree in English, marketing, communications, or a similar field.
• Three to five years of proven experience as a Marketing or Communications Associate, Content Creator, or similar role.

Additional Information

• Work five days/week (M-F); work occasional weekends; stand or walk for extended periods of time; be highly organized and prompt; work with multiple technologies; troubleshoot and problem solve; communicate effectively and courteously with a variety of people verbally and in writing.
• Schedule and availability reflect that the organization is a 7-day a week operation, with frequent early morning, evening, and weekend programs.
• Applicant must be able to bend, squat, lift push/pull up to 40 lbs.
• Regular predictable attendance is required.
• Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.
• Employment background/criminal check is required.

Benefits

• Medical insurance options including HSA, PPO Gold, and PPO Platinum plans
• Affordable dental and vision
• 100% employer sponsored EAP, STD, LTD, AD&D, and Life Insurance
• 80 hours of paid vacation, 56 hours of paid sick leave, and 13 paid holidays each year
• Paid Family Leave

Reasons to apply

• Growth centered work environment
• Free admission into local museums including MOXI, Santa Barbara Museum of Art, Lotusland, and Santa Barbara Zoo
• Free MOXI Membership for family or + 1 guest
• Free ASTC membership for museums across the country
• Fun and creative work environment!

About MOXI

MOXI, The Wolf Museum of Exploration + Innovation® is dedicated to igniting learning through interactive experiences in science and creativity. Located in the heart of Santa Barbara’s redeveloped tourist area at 125 State Street, the museum is LEED-certified Gold and serves guests of all ages through its hands-on exhibits and education programs. MOXI is a 501(c)(3) nonprofit organization generously supported by its daily guests, members, facility rentals, and donations from individuals, foundations, and corporate partners.

Who we are

MOXI is a collaborative, creative, and fun place to work. Our team is guided by a set of core values that help create a joyful place where we empower curious minds to explore the world.

Our values: We are Playful. We are collaborative. We are experimenters – we take risks and embrace failure. We believe that diversity is critical to creativity.

How to apply

• Submit a resume, cover letter and writing sample and/or digital portfolio of published work highlighting leads, traffic, and engagement.

MOXI is an equal opportunity employer committed to diversity at all levels.

Job Type: Full-time

Pay: $49,920.00 – $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Santa Barbara, CA 93101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Social media marketing: 1 year (Preferred)
• Marketing: 3 years (Preferred)

Work Location: One location