Communications and Marketing Manager

North Santa Barbara County, Mid Santa Barbara County, South Santa Barbara County
Full Time
Family Service Agency of Santa Barbara County

Why join our countywide agency?
*Because each day we are making a difference in our community, and because we have a positive, employee- and client-centered work culture.
*We pay competitive rates and offer a strong benefits package that includes generous vacation, sick leave, and holiday pay, employer-paid medical insurance, a free subscription to the meditation/sleep app Calm, and much more!
*We offer continuous employee education and development and paid clinical supervision.
*We work with our staff to offer flexibility whenever possible.

We look forward to you joining our team at FSA of Santa Barbara County!

The Position
The Communications and Marketing Manager is responsible for developing FSA’s communications strategies and overall marketing to stakeholders, donors, clients, and volunteers in Santa Barbara County. The Communications and Marketing Manager coordinates closely with Development staff and reports to the CEO. The position is primarily in person, with some remote.

FSA strives to be a trauma-informed and resilience-oriented organization. Because working with those impacted by trauma can affect staff in various ways, FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care for themselves and others.

Sample Job Duties and Responsibilities
1. Staff Supervision
a. Maintain staffing levels by recruiting, interviewing, selecting, orienting, developing, and evaluating.
b. Meet individually with direct reports on a weekly and/or biweekly basis to provide ongoing feedback and direction, support, consultation, and discuss any corrective actions as necessary.
c. Conduct training and create other professional development opportunities to develop employee skills and knowledge.
2. Program Development, Compliance, and Evaluation
a. Responsible for developing agency’s overall communication and marketing goals and strategies.
b. Develop an annual plan for communicating with the general community, stakeholders, clients, and donors.
c. Lead the Communication and Marketing Plan.
d. Support event planning and promotion, including the event program (video, etc.), in coordination with Development staff and the CEO.
e. Database Support – As needed, support Development staff gift processing (particularly related to online contributions), database mailing lists and reports, interfacing with email automation systems, and reconciling donations and tally sheets with the accounting department.
3. Community Partnerships
a. Support and promote outreach efforts and community events with outreach materials, outreach kit, branding, and publicity.
b. Network and collaborate with community partners to cultivate relationships to increase FSA’s visibility and position in the community.
4. Management Team Member
a. Participate in Program Management Team meetings to ensure alignment in program operations and strategic program development.
b. Participate in the ongoing development, evaluation, and implementation of operational and strategic plans.
c. Cultivate a climate that invites and motivates employees from diverse backgrounds, providing the platform and support to grow and lead at FSA.

Employment Requirements:
• Bachelors degree required.
• Previous experience supervising and evaluating direct reports preferred.
• At least five years fundraising and marketing experience preferred.
• Must be detail-oriented and have strong interpersonal skills.
• Excellent computer, written, and verbal communication skills.
• Professional attitude, teamwork, and the ability to maintain confidentiality a must.
• Valid CA Driver’s License and vehicle required.

Classification, Hours and Pay Rate:
• This position is full-time, salaried/exempt. Benefits include: medical (Choice of HMO and PPO offered), dental, vision, life insurance, flexible spending accounts, and a 403(b) retirement plan with an annual company contribution. Generous vacation, holiday, and sick leave also offered.
• The pay range for this position is $83,200-$85,280.

Family Service Agency (FSA) has long been regarded as one of Santa Barbara County’s most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients’ homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.

To apply for this position, it is required that you submit both a cover letter and resume here:
Visit our portal for other open positions:

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