Philanthropy & Outreach Specialist

The Philanthropy & Outreach Specialist is responsible for strategic implementation and overall management of constituent outreach and donor relations. This includes providing leadership and support for special events, constituent engagement strategy and tactics, organizational promotion as the means to ensure a broad base of funding resources. Ensures the department’s work is carried out in keeping with Santa Barbara Humane’s mission, vision, and values. 

POSITION TITLE:                                Philanthropy & Outreach Specialist

DEPARTMENT:                                    Philanthropy & Outreach

SUPERVISOR:                                      Chief Philanthropy Officer

WORKING RELATIONSHIPS:        Supervises Interns and volunteers as assigned

STATUS:                                                  Full-time, Exempt

EFFECTIVE DATE:                              May 8, 2023

Starting Salary Range: This position is full-time with full benefits and starting out between $60,000 – $70,000.

Summary:

The Philanthropy & Outreach Specialist is responsible for strategic implementation and overall management of constituent outreach and donor relations. This includes providing leadership and support for special events, constituent engagement strategy and tactics, and organizational promotion as the means to ensure a broad base of funding resources. Ensures the department’s work is carried out in keeping with Santa Barbara Humane’s mission, vision, and values.

Essential Qualifications:

• Demonstrates organizational and analytical skills, extreme attention to detail and ability to work both independently and as part of a team.
• Experience in working in very fast paced environments with the ability to manage multiple, shifting priorities under tight deadlines.
• An experienced team player who not only works well in a collaborative environment but can do what it takes even when outside of normal workload.
• Not a beginner, but a seasoned professional who knows when to take the ball and run.
• Technology savvy, ready to take the lead in maintaining and increasing valuable uses for donor management system.
• A good writer who has experience in development of internal and external communication pieces.
• Strong critical thinking, planning, execution, and multitasking skills and demonstrated ability to reprioritize duties.
• Interest in growing and learning new skills to help our organizational mission.
• A sincere interest in supporting and advocating for the philosophies, policies, and mission of Santa Barbara Humane, a Socially Conscious Shelter.
• Proficient in Microsoft Office, Google Suite, and CRM software.
• Effective verbal and written communication skills.
• Available to work evening and weekends as needed.
• Valid CA. Driver’s License and insurable driving record.

PREFERRED QUALIFICATIONS:

• Bachelors’ Degree, preferably in Marketing or Communication Science, and minimum 3 years of experience in a related field
• Three to five years in donor relations and marketing
• Proven ability to raise private donations, develop and manage donor relationships, and to motivate staff and volunteers
• Experience supervising volunteers
• Experience with Q-Giv, DonorPerfect, Constant Contact, Slack & Asana
• Bi-lingual in English-Spanish
• Previous paid or volunteer animal shelter experience

RESPONSIBILITIES:

• Responsible for supporting the long-term growth of the department
• Participates with the P&O team in the development, implementation and management of a comprehensive and strategic development program based on donor centric philosophies
• Management and growth of donor management system including research, collection, and upkeep of pertinent information key to sustainability of constituents
• Participates in overseeing and enhancing ongoing constituent cultivation, research, and recognition
• Prospect new opportunities, individuals, and funders to increase organization’s financial resources
• Solicits gifts on behalf of Santa Barbara Humane, both individually and in conjunction with the CPO, the CEO, other staff, board members and fundraising volunteers
• Manage and grow list of donors into long term investors in the mission
• Cultivate and maintain funders through in person and virtual meetings, calls, letters, emails and other communications
• Seek out speaking opportunities, presentations, and discussions for organizational leadership to promote mission, vision, and values to increase engagement and funding
• Works with the P&O team in all implementation of special events
• Secures donors, sponsors, and in-kind gifts in support of organizational initiatives and events
• Develop, secure and maintain third party event ideas and opportunities
• Contributes with the P&O team for marketing and outreach communications such as newsletters, e-communications, pleas, social content and media campaigns
• Possesses and uses high quality writing skills, in preparing materials, and presentation skills
• Assures proper planning including goal setting, strategy identification, benchmarking and evaluation to support fund development and community outreach activities
• Keeps information of current trends, issues and opportunities in non-profit development and community relations as well as general fields of animal welfare
• Assures that the organization teams are versed on the history, philosophy, programs, services, and current activities of Santa Barbara Humane
• Ensures compliance with code of ethical principles and standards of professional conduct for fundraising executives including maintaining AFP standards
• Maintain the highest level of confidentiality and act as a strong steward of organizational resources
• Employs economy while maintaining an acceptable level of quality and solid return on investment
• Identifies and quantifies strategic use of volunteers to increase organizational productivity
• Other duties as designed

Competencies:

• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules people and their tasks; Develops realistic action plans.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Work performed in shared office setting
• Regularly spend up to 8 hours sitting and using office equipment, telephone, and computers
• Regularly move from sitting to standing positions effortlessly
• Regularly work on repetitive tasks
• Occasionally lift 10-25 pounds
• Exposure to cleaning chemicals, dust, poor ventilation, heat and cold and sudden temperature changes, wet floors, machinery, zoonosis, and loud animal noises, animal waste and odors when in animal shelter.
• May require handling animals of various temperaments and size in a public setting.
• Ability to drive company vehicle county-wide.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, for example, emergencies, changes in personnel, workload, rush jobs, or technological breakdown.