Individual Giving Manager

About MOXI  

MOXI, The Wolf Museum of Exploration + Innovation^® is dedicated to igniting learning through interactive experiences in science and creativity. Located in the heart of Santa Barbara’s redeveloped tourist area at 125 State Street, the museum is LEED-certified Gold and serves guests of all ages through its hands-on exhibits and education programs. MOXI is a 501(c)(3) nonprofit organization generously supported by its daily guests, members, facility rentals and donations from individuals, foundations and corporate partners.

MOXI is a collaborative, creative, and fun place to work. Our team is guided by a set of core values that help create a culture where work and play need not be mutually exclusive. We are playful. We are collaborative. We are experimenters – we take risks and we embrace failure. We believe diversity is critical to creativity. We are MOXI. For more information, visit moxi.org.

Position Summary

The Individual Giving Manager plays a critical role in advancing MOXI’s mission. This employee oversees and contributes to all fundraising activities for individual donors including site visits, one-on-one meetings for key solicitors, receptions, dinners, events, outreach, phone calls, e-mail and social media campaigns, direct-mail appeals, and personalized targeted solicitation. This position will be responsible for identifying, cultivating, soliciting, and stewarding individual prospects and donors to move up the giving pipeline.

Responsibilities

• Manage a portfolio of members and donors to engage and steward.
• Create and manage a donor stewardship plan to move individual donors up the pipeline through regular interactions and expressions of gratitude.
• Oversee overall departmental donor benefit fulfillment (recognition, event correspondence, cards/photobooks/gifts, etc.).
• Make timely calls to thank individual donors ($100+) and coordinate thank you calls and notes from the Board, CEO, and Director of Development as appropriate.
• Manage Spring and Fall appeal planning/strategy, communication, and execution, including writing polished and compelling copy for large-scale mailings and emails.
• Perform key functions for fundraiser/friendraiser events throughout the year (i.e. managing event logistics, soliciting in kind support, writing copy for letters/invitations/emails, drafting major gift underwriting proposals, procuring RSVPs and guest names, following up with donors on silent auction donations, liaising with Marketing regarding event collateral, attending/working events as a front-facing Development representative, etc.):
  • MOXI@Night Gala (October)
  • Exhibit Openings/Meet the Artist Receptions
  • Private and small group tours (throughout the year)
  • Board-related events
  • Innovator Circle events, tours, and trips
  • Public or ticketed programs as appropriate, i.e.: MOXI Afterparties
• Attend scheduled department and interdepartmental meetings and perform appropriate follow-up.
• Assist Director of Development and CEO with prospect research and produce profiles for major gift solicitation purposes.
• Assist Development team on accommodating Board members and major donors with special requests regarding tours, events, in-kind donations to other institutions, etc.
• Manage communications for keeping major gift donors informed and engaged.
• Work with the Board and Development Coordinator to track contributed income, expenses, and cash flow for individual donors.
• Manage and steward developing affinity groups, which could include a grandparents group, LGBTQ+ parents group, etc.
• Perform regular data entry utilizing the Altru database to record donor and prospect information, touch points, event information, ticketing, and other data pertinent to fundraising efforts.
• Work closely with the Membership team to align efforts, create a pipeline for donors, identify donor prospects, and elevate members to donors.
• Work closely with the Education and Exhibit teams to create special events to provide opportunities to introduce MOXI to new prospects as well as steward our current donors.
• Serve as a liaison to the Marketing and Events teams on Development-related needs.
• Regularly perform administrative functions for the Development team including scheduling, correspondence, invoices, copying, filing, mailing, meeting material preparation, and similar tasks.
• Support a culture of cross-organization communication, collaboration and information sharing.
• Other duties as assigned – such as Manager on duty shifts.

Required Skills and Abilities

• Proficiency in all Microsoft Office applications and experience using a customer relations management system.
• Ability to effectively present information and respond to questions from donors, groups of managers, clients, customers and the general public.
• Experience with gift and pledge processing, prospect research, qualifying, reporting and donor acknowledgement, benefit and recognition programs.
• Familiarity with the concepts, tools and requirements of major gifts and annual campaigns.
• Outstanding written and oral communication skills; specifically, the ability to write creatively and persuasively.
• Conscientious and detail-oriented; must have an appreciation of the necessity of following through with paperwork, record-keeping, and documentation.
• Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
• Ability to manage multiple projects simultaneously and manage time effectively in a high-pressure environment.
• Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
• Natural ability to connect with people.
• Diplomacy and discretion required as well as a respect for and understanding of complex donor and Board relationships.

Previous Experience Required

• 3+ years’ fundraising experience in a museum or similar setting
• Proven track record successfully stewarding donors
• Experience with donor management systems/database
• Experience managing special events

Essential Functions

• This position requires the ability to work five days/week on­site, be highly organized and prompt, work with multiple technologies, troubleshoot and problem solve, and communicate effectively and courteously with a variety of people verbally and in writing.
• Applicant must be able to bend, squat, lift push/pull up to 40 lbs.
• Schedule and availability reflect that the organization is a 7-day a week operation, with frequent early morning, evening, and weekend programs.
• Regular predictable attendance is required.
• Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.
• Employment background/criminal check is required.

Please include a resume and cover letter when applying