Case Manager

Pay Range: $20.00- $22.00

Job Type: Full Time

Up to $750 Sign On Bonus

Job Title: CASE MANAGER

Under the supervision of the Director of Program Services, this position is responsible for the overall case management of all program participants in south Santa Barbara and Ventura counties.

ESSENTIAL FUNCTIONS:

• Creates and maintains Case Magic files for every participant in all programs, including Individual Support Plan, Medical Records, Medication Lists, emergency contacts, and all relevant personal information
• Helps each participant create an Individual Support Plan and update it at least semi-annually
• Ensures that program components meet the assessed needs of the program participants in his/her ISP in conjunction with the Program Director
• Completes assessments and/or arranges for designated staff to complete assessment
• In cooperation with the Case Management Coordinator, supervises the Case Management Administrative Assistant and arranges for regular staff meetings
• Obtains and maintains working knowledge of generic services (MediCal, Medicare, Social Security, SSI, IHSS etc.)
• Assists in compliance with agency policies and procedures, TCRC, CCL, and CARF regulations
• Maintains regular contact and fosters positive interaction with external funding agencies and community partners, meeting on a regular basis with agency representatives
• Responds promptly to emergency situations
• Uses crisis intervention techniques in emergency situations when program participants are in danger of injury to themselves or others
• Ensures that all program and agency documentation is completed and turned in a timely manner
• Conducts intake for program participants
• During absence, ensure that all responsibilities are delegated accordingly
• Prepares program semi-annual and annual reports as necessary
• Participates in the development of program support plans
• Attends scheduled meetings and in-service trainings as required
• Understands relevant hardware (iPad, WiFi hotspot, etc.) and software (Case Magic, Zoom, Teams, MS Office, Box, etc.)
• Complies with all Momentum WORK, Inc., TCRC and CCL policies and procedures
• Other related duties on an as needed basis

PHYSICAL REQUIREMENTS:

• Ability to stand, sit for long periods of time
• Ability to go up and down stairs
• Ability to speak, read, hear, and understand technical written material
• The employee is frequently required to climb, stoop, twist, or bend and lift up to fifty (50) pounds, using proper body mechanics to minimize injuries to self and people served
• Full awareness of environmental stimuli
• Ability to implement Crisis Management, Safety & ProAct techniques (training included)

Note: ADA accommodations available.

QUALIFICATIONS:

• Bachelor’s Degree or equivalent with an emphasis in the areas of education, psychology, social services, or related field (work experience may be substituted for education)
• Two (2) years’ experience working with persons with developmental and/or other disabilities in individual and/or group settings preferred; One (1) year of w year of which must be increasingly responsible for administrative and/or supervisory experience
• Proven ability to work with and motivate staff members
• Ability to earn respect and confidence of Momentum WORK, Inc. staff
• Demonstrated ability to maintain the highest standards of confidentiality regarding persons served and other related information
• Demonstrated ability to communicate effectively with all levels of staff within the organization
• Excellent verbal and written communication skills
• Excellent computer proficiency (esp. Microsoft Office – Word, Excel, Teams etc.)
• Compassion and respect for persons with disabilities
• Ability to demonstrate patience and understanding because people served may have intellectual, emotional, or behavioral challenges, in addition to physical limitations.
• Will need to be available during any disasters, per disaster plan
• Valid CA Driver’s License: must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy
• Valid certification in CPR/First Aid (Training included)

Note: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted or waived in lieu of the requirements specified above under “Education and Experience.”