Santa Barbara County 2-1-1 and NPRN Launch “Community Connections Campaign”

Partnership will encourage NPRN members to add local programs and resources to 2-1-1 database

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NPRN and Santa Barbara County 2-1-1 are launching a month- long “Community Connections Campaign” to encourage health and human service providers to list their programs with the 2-1-1 Helpline. Beginning today, the NPRN website will feature information about the 2-1-1 Helpline specifically tailored to health and human service agencies. NPRN website visitors will be able to download 2-1-1 agency applications and link directly to the 2-1-1 Helpline website.

There is no charge for listing services with the 2-1-1 Helpline. 2-1-1 exists to provide free resources to the community. People in need dial 2-1-1 and visit to find programs and services related to housing, hunger, unemployment, substance abuse, mental health and much more.  Every agency that participates with 2-1-1 is highlighted, with thousands of people calling and visiting the website each year.

“Having a centralized information hub (2-1-1)  allows individuals  a user friendly tool to navigate the web of local health and human services,” said Tracy Lang Wood, who oversees 2-1-1 for Community Action Commission of Santa Barbara County (CAC).

Agencies that join 2-1-1 maximize their exposure to the community. In 2015 over 5,000 people called the Santa Barbara County 2-1-1 Helpline and the website received over 600 hits per month. Eighty percent of the calls came from low income families earning less than $26,000 annually and over 200 callers had urgent needs and were transferred directly to suicide prevention services, law enforcement agencies and other emergency services providers.

The 2-1-1 database currently contains over 2400 Santa Barbara County resources but  we want to ensure  all health and human services programs are included. The goal of the Community Connections Campaign is to expand the database to include every qualifying resource that could benefit community members.

“NPRN is partnering with 2-1-1 on the Community Connections Campaign because we want everyone who needs help in our community to be able to quickly find the resources they need,” said David Fortson, Community Manager for NPRN.

The 2-1-1 Helpline is operated by Community Action Commission of Santa Barbara County (CAC).

For more information about the 2-1-1 Helpline go to:

Media Contact: Matthew Regan, 805-964-8857 ext. 142

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