Whole Person Care Housing Retention Specialist

South Santa Barbara County
Santa Barbara
Full Time
New Beginnings Counseling Center

Housing Retention Specialist – Full Time, Hourly Non-Exempt. The Whole Person Care Housing Retention Specialist will work closely with our Safe Parking Program staff, clients, prospective property owners and managers, primary care and behavioral health providers, and other community partners to coordinate health, behavioral health, and critical social services, such as housing, for seniors who are recently homeless or at risk of homelessness and experiencing a chronic disease and/or mental illness. The goal of this position is to provide housing retention services for the remainder of one year.

Provides case management to clients to help them to stabilize in their housing, conducts outreach to develop ongoing landlord relationships and provide them with educational information regarding subsidies, and participates in coordinated entry.

In consultation with the client, the Housing Retention Specialist:

  • Determines housing barriers, preferences, needs and goals;
  • Assists clients in completing SSI/SSDI and other entitlement applications;
  • Networks and collaborates with area Housing Resources and maintains a presence at all meetings; and
  • Assists clients with ongoing housing stability through connection to community resources, employment search and readiness preparation, connection to medical, dental, mental health, and other basic needs services.

Case Conferencing:

  • Ensures effective service delivery by notifying clients of all housing opportunities and coordinating individualized housing plans with clients and any involved community partners;
  • Mediate with landlords, obtaining utilities and making moving arrangements when indicated;
  • Maintain Client Records;
  • Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and New Beginnings guidelines;
  • Maintains client related data systems, including case notes and HMIS entries;
  • Prepares reports including but not limited to: outcomes, successes, etc;
  • Knowledge of effective business/professional contact techniques; and
  • Other duties and projects as assigned.

Qualifications and Requirements for this Position:

  • A minimum of 2 years of non-profit or related experience strongly preferred;
  • Bachelor’s Degree in Business Administration, Real Estate Studies, Human Services, Healthcare, or comparable combination of education/work related experience required; Graduate degree in Human Services, Psychology and related fields preferred; Clinical supervision and hours available;
  • Experience in a social services setting with working knowledge of case management systems and planning techniques;
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons;
  • Experience working with homeless individuals and families is strongly preferred;
  • Must be proficient in the following computer applications–Microsoft Word and Excel. HMIS a plus;
  • Must have own transportation to conduct job related travel as there will be some travel to mid and north county; and
  • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive.

Position begins asap. Work hours are Monday – Friday, 9-5 although there might be occasional night time and weekend hours on occasion to attend community events, meet with clients and landlords, or attend to emergent client and administrative needs. Salary is $25.00 – $27.00+ per hour DOE with medical and dental benefits provided, 403(b) plan matching, as well as generous paid time off and mileage reimbursement. A background check will be conducted. Candidate must be willing to make at least a one-year commitment. This is not a remote position. Position available in both the Santa Barbara and Lompoc offices.

Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview.

All qualified applicants will receive consideration for employment without regard to race; color; ancestry; national origin; religion/creed; sex/sexual orientation; gender; gender identity/expression, transition; political affiliation or beliefs; disability, medical condition, generic information, marital status; military/veteran status; pregnancy and conditions related thereto.; or any other characteristic protected by law (as defined by the California Fair Employment and Housing Act — Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

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