WHAT IS A residential coordinator, RESPITE CARE?
As part of the interim housing team, the Residential Coordinator oversees the safety and basic needs of interim housing guests during their stay. This position provides care and assistance to guests while exemplifying and promoting the established interim housing guidelines to ensure a safe and stable environment for all. The Residential Coordinator also assists with various tasks and duties that support the operation of the interim housing site. This includes, but is not limited to, assisting with meal preparation, answering phones, and assisting with general facility needs as they arise.
The Residential Coordinator, Respite Care supports overall shelter operations management and provides assistance to a specific resident population: vulnerable individuals recovering from health issues. This position will assist case management staff on individual service plans, helps operate and monitor all elements of shelter, monitor resident behaivor and care, monitoring regular meals and medication needs, assistance with mobility needs, maintains orderly and clean resident bed areas in conjunction with residential staff. The Residential Coordinator, Respite Care also serves the residents in their assigned living area as a member of the direct care team.
MAKE A DIFFERENCE THROUGH ACTION
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions:
· Complete bed count list before the end of each shift and review with staff for next shift
· Participate and be present for triage sessions
· Conduct a minimum of nine (9) rounds per shift and complete the necessary documentation of observations during each round
· Compose triage reports on the behaviors and needs of each guest
· Inventory supplies and prepare for next shift
· Assist in cleaning the facility and keeping the facility organized
· Monitor clients’ basic hygiene
· Answer phones and take messages as needed
· If assigned to Cottage Health contacts, monitor the main phone line and respond to any inquiries from Cottage Health
· Refer to Team Supervisor or guest’s provider for crisis and suicide risk assessments, to provide appropriate interventions, and to ensure the completion of critical incident reporting within 24 hours as required by the contract and PATH policies
· Provide crisis intervention services focused on enhancing the clients’ ability to independently problem solve, use effective coping skills and manage own care
· Use evidence-based practices in service delivery such as intensive case management, Motivational Interviewing and Harm Reduction
· Complete progress notes on every face-to-face/telephone contact with client or collateral contact by the end of each shift
· Meet with Team Supervisor weekly for supervision
· In addition to the above Residential Coordinator duties, this position will provide specific care to the Cottage Recuperative Care Program patients including hygiene, nutrition, ambulation or repositioning, elimination and oxygen. Includes assistance with bathing and handling episodes of incontinence, if necessary. This position will need to demonstrate basic understanding of the concepts/disease processes most seen in an emergency room and also understand universal precautions, and isolation techniques. The RC, RC is expected to provide individualized care as is determined by a registered nurse and hospital discharge paperwork.
WHAT YOU BRING
· Certified Nursing Assistant (CNA) preferred or comparable certification including an Emergency Medical Technician with bedside experience
· A high level of tolerance and understanding for individuals who present for services with urgent and multiple case management and health needs
· Strong communication skills
· High level of motivation and self-starting demeanor with the ability to coordinate multiple projects simultaneously in a high-pressure environment
health and safety
PATH’s commitment to safety is based on our vision of an environment that values the welfare of its staff, clients and community. PATH employees have an individual responsibility to create a safe and healthy environment in addition to specific measures PATH has put in place. Accordingly, this position requires that the incumbent:
· Observe and abide by PATH’s health and safety policies and procedures
· Perform all job duties in a safe manner
Preferred qualifications
· Homeless services, case management, mental health and permanent supportive housing experience
Minimum qualifications
· Current Basic Life Support (BLS) certification
MANDATORY REQUIREMENTS
· Employment Eligibility Verification
· Certified Nursing Assistant (CNA) preferred or comparable certification including an Emergency Medical Technician with bedside experience
· Reliable transportation
· Updated tuberculosis test
· Successful completion of background screening & drug test
· Ability to work flexible hours which may include evenings or weekends
· Ability to provide community and in-home based services on a regular basis
· Ability to obtain CPR/First Aid certification through PATH
EEO
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
WORK ENVIRONMENT
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this sounds like you, please visit our PATH Careers Site. A resume is required. Alternatively, you can email your resume + cover letter directly to mattewl@epath.org
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