Immigrant and Refugee Case Manager

ILDC Immigrant and Refugee Case Manager

Full-time (40hrs/wk.), non-exempt position.

Job Location: Remote (Santa Maria Office)

Salary: $25/hr. to start

About ILDC

The Immigrant Legal Defense Center (ILDC) is dedicated to ensuring equal access to justice and due process for indigent immigrants in the Tri-County area by providing free legal representation in deportation proceedings and before U.S. Citizenship and Immigration Services, and by educating immigrants about their fundamental civil rights.

Additionally, ILDC has integrated a case management and counseling program into our immigration legal services to holistically advocate for our clients’ best interests—both inside and outside the courtroom. Through wraparound support, we address healthcare, mental health, economic hardship, food insecurity, housing, and educational needs, empowering our clients to pursue their educational and life goals with stability and dignity.

We are a California public benefit nonprofit corporation with 501(c)(3) status.

To find out more about the ILDC and our services, please visit our website at: sbimmigrantdefense.org

ILDC seeks a Spanish Bilingual Case Manager to work remotely near our Santa Maria office full-time. ILDC is looking for a Case Manager with strong roots and connections to other public service agencies on the Central Coast. The case manager will provide trauma-informed, migrant-centered case management to ILDC clients facing removal proceedings and will connect them to social services, including healthcare, mental health services, education, housing, school enrollment, language interpretation, and other wraparound services.

This position reports directly to our Mental Health Supervisor.

What we Offer

A career at ILDC offers the opportunity to work with a team of professionals driven by our passion for defending immigrants’ rights to due process. Our benefits include:

• Generous PTO, plus 10 holidays and a two-week winter break
• Medical, vision, life insurance, accidental death and dismemberment insurance, and dental benefits
• Generous Parental & Family Leave
• Wellness Stipend
• Student Loan Repayment Assistance Stipend
• Retirement Benefits
• Flexibility to work remotely and access to work in our Santa Maria office.

Position Duties and Responsibilities:

• Assist with case management and basic needs, including healthcare, housing, food, and referrals to other community resources.
• Participate in developing the Social Work Case Management program through regular coordinator calls, convenings, trainings, and community outreach.
• Work alongside our therapists to provide mental health support to our clients.
• Accompany clients to courts, schools, and other agencies to help them access additional services and advocate for their best interests.
• Work with the executive director to prepare and submit timely grant reports.
• Other duties as assigned.

Position Requirements (Experience and Qualifications):

• A bachelor’s degree in any subject.
• Fluency in English and Spanish is required.
• Excellent organizational and communication skills;
• Multi-task, prioritize, and demonstrate flexibility in changing circumstances;
• Work independently and as a part of an office team;
• General computer skills (Word, Excel, PowerPoint) and willingness to learn and use new software applications;
• Excellent communication and interpersonal skills, including accuracy and proficient writing and proofreading skills;
• Exceptional customer service skills, demonstrating respect for different abilities and making necessary modifications;
• Ability to handle sensitive information with the highest degree of integrity and confidentiality;
• Ability to consistently meet deadlines;
• Valid California Driver’s License;
• Experience working with immigrant youth and families;
• Knowledge of different systems (criminal justice systems, immigration and refugee systems, health and human services)
• Experience with direct client services (i.e., case management or advocacy) preferred
• Interested in learning and performing new tasks.

Attributes:

• Must demonstrate behavior that aligns with ILDC’s mission, vision, and values.
• Excellence, Compassion, Inclusion, and being Proactive.
• Commitment to the human rights and general welfare of refugees and immigrants.
• Able to communicate cross-culturally and work in a multicultural setting with patience and compassion with diverse individuals.

ILDC has an organizational commitment to incorporate equity and inclusion in the work we do and the work environment we create. All staff are expected to uphold this commitment and approach their role with a desire to learn and grow in this area.

APPLICATION:

Email a cover letter, two references, and a resume to mariao@sbimmigrantdefense.org; include Spanish Bilingual Case Manager in the email’s subject line. In your cover letter, indicate your interest and experience working with the immigrant community and your availability date.