Community Engagement Manager (or Coordinator)

South Santa Barbara County
Santa Barbara
Full Time
Hospice of Santa Barbara, Inc.

As Community Engagement Manager/Coordinator for Hospice of Santa Barbara (HSB), your primary responsibility will be to cultivate, steward, and manage relationships with current community partners to implement a community-wide Advance Care Planning program.  This will include systemic implementation within partner organizations, a community-wide Public Relations campaign, and a team of community facilitators.

In this critical role, you will be responsible for fostering relationships with community, medical, and governmental partners as well as identifying new business opportunities.  An ability to embrace HSB’s mission and talk passionately about the importance of Advance Care Planning (ACP) in all of our lives, young or old, sick or healthy, is ideal.  This position is not just about the number of healthcare directives completed, but rather the ability to transform our community’s approach to death and dying and end of life issues. Without a doubt, this position will provide you with the opportunity to be a key contributor and influencer to HSB’s impact on our community.  Details on your specific responsibilities are as follows:

Advance Care Planning

  • Publicize and encourage Advance Care Planning curriculum throughout our community including partner non-profits, health care and senior care settings, and higher educational settings, such as college-based nursing programs.
  • Conduct workshops and trainings in various settings and with different audiences.
  • Work collaboratively with the Director of Volunteer Services to provide oversight of ACP volunteers.
  • Participate in annual/ongoing community forums including our Skilled Nursing Facilities (SNF) group, quarterly Alliance meetings, and other HSB sponsored events such as the Community Kickoff Event.
  • Assist in the brainstorming and development of community-wide ACP activities to reach our goals.
  • Establish ongoing rapport and secure relationships with key community organizers from the public, medical, and government sectors.
  • Enhance methods of communications through focused relationships, targeted selection of leadership engagement, and strategic participation in select community projects such as board membership, steering committee, etc.
  • Assist in the development of ongoing marketing material and messaging, as needed. This may include brochures, website copy, specialized articles and other informational materials.
  • Work in tandem with HSB’s Spanish ACP program, Mi Regalo, to implement systems within our partner organizations that include partner driven ongoing referral systems, ACP workshops, and trained ACP staff.
  • Maintain data base of relevant data well documented and prepare reports as needed or requested.

Community Engagement

  • Assist in the brainstorming and development of community-wide activities for the purpose of enhancing community relationships, improving client services and programs, and promoting the HSB continuum of care.
  • Support the implementation of HSB’s new and ongoing community education endeavors including conducting informational presentations on all of HSB’s programs and tailoring them to different audiences.
  • Attend key community collaborations related to end of life (EOL), Senior Services, SNFs, and health-related events and gatherings with the purpose of establishing a greater community presence for HSB.
  • Maintain HSB’s community education efforts well documented and prepare reports as needed or requested.

What You’ll Need (Job Requirements):

  • Bachelor degree in health sciences preferred, or other relevant work experience
  • Demonstrated work experience of 2+ years in related work, e.g. health-related
  • Experience and knowledge of Advance Care Planning is highly useful
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Zoom
  • Excellent written and verbal communication skills with the ability to present ideas to groups of people
  • Excellent project management and coordination skills, time-management skills and ability to manage multiple deadlines
  • Highly motivated, self-starter that is capable of managing multiple/varied tasks and working under limited supervision
  • Bilingual (English/Spanish) helpful
  • The patience and interpersonal skills needed to perceive and react sensitively to the needs and interests of current and potential partners
  • Outstanding communication skills, including the ability to listen well and gently persuade others
  • Creativity and marketing skills needed to promote HSB’s educational programs to all constituents
  • Ability to inspire confidence in HSB’s mission to potential contributors, volunteers, staff, professional advisors, and potential donors
  • Commitment to the internal standard by which we uphold professionalism, further the agency’s mission, and work cooperatively and collaboratively as a team

To apply, please send your resume and cover letter to hr@hospiceofsb.org.

Leave a Response

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top