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Care Coordinator (Patient Case Manager Assistant)

South Santa Barbara County
Santa Barbara
Full Time, Part Time

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Hospice of Santa Barbara, Inc.
https://vimeo.com/search?q=hospice%20of%20santa%20barbara

ABOUT US:

Hospice of Santa Barbara, Inc., the second oldest Hospice in the United States, is a unique and innovative organization that serves several hundred children and adults monthly who are either impacted by a life-threatening illness or grieving the loss of a loved one.  All of our services are provided free of charge. We receive no support from government or insurance agencies, and are dependent on the support of the community for all we do.  We have a highly committed staff and foster a positive, collaborative and creative work environment. We make a difference in the lives of hundreds of people every year and believe it is a privilege to be serving others.

ABOUT THE POSITION:

As Care Coordinator for Hospice of Santa Barbara, your primary responsibility will be to provide administrative support to the Social Work Care Management team. You will work in close collaboration with a Care Manager to help facilitate quality care management services to Patient Care Service (PCS) patients and their families. You will perform a vital function on the team by smoothing the flow of paperwork and information to and from patients and community agencies. Acting behind the scenes, the Care Coordinator will alleviate pressure on Care Managers by assisting them with home visits, filing, data entry and collection; this will help the Care Managers maintain a high level of efficiency and service. This role could be either a full-time or part-time position.  Some of your essential duties and responsibilities will be as follows:

  • Provide supportive home visits to patients/families; attend medical appointments with patients
  • Record visits and other important information using web-based client tracking software
  • Attend team meetings, 90-day Plan of Care meetings, HSB staff meetings, and PCS department meetings
  • Participate in community outreach and events as needed or directed
  • Collaborate with PCS team, volunteers, and other health care professionals involved with patient’s care
  • File paperwork on behalf of assigned clients
  • Inform clients of community resources

WHAT YOU’LL NEED: 

  • Bilingual skills (fluency-read-write-speak, English & Spanish)
  • Demonstrated ability in care management and/or counseling, including a familiarity with community resources
  • Sensitivity and commitment to the hospice philosophy of care
  • Knowledge of Santa Barbara medical, health care agencies, and social service agencies
  • Experience in public speaking; effective presentation skills
  • Professional demeanor
  • Excellent customer service and follow through skills
  • Reliable transportation
  • Commitment to the internal standard by which we uphold professionalism, further the agency’s mission and work cooperatively and collaboratively as a team

To apply, please send your resume and cover letter to hr@hospiceofsb.org.

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