Crisis Intervention Coordinator

Website Standing Together to End Sexual Assault



Standing Together to End Sexual Assault (STESA) is hiring for a crisis intervention coordinator to be part of a supportive and collaborative team.  The crisis intervention coordinator provides support, information and referral as well as advocacy services to sexual assault survivors and their significant others including friends and family.  The ideal candidate communicates with compassion while responding to client’s immediate needs. The crisis intervention coordinator interfaces with law enforcement, healthcare personnel and community partners with diplomacy and tact while advocating for the needs of clients. The ideal candidate has a working knowledge of the issues related to sexual assault and willing to learn about trauma informed practices to support survivors of sexual assault in their healing.  The crisis intervention coordinator is supportive and inspires volunteers to fulfill their commitment while maintaining ongoing communication.

Classification and benefits

Full-time, non-exempt with benefits including Healthcare insurance, vacation and sick leave, SIMPLE IRA retirement.

Example of duties and responsibilities

  • Manage the weekly hotline schedule of staff and volunteers.
  • Provide volunteers with support, feedback, disciplinary action, and letters of recommendation as needed.
  • Provide crisis and long-term counseling, follow-up, advocacy, and accompaniment services to clients following an empowerment model.
  • Provide coverage on open shifts and serve as staff back up to the 24-hour hotline.
  • Conduct case management services and evaluate the effectiveness and appropriateness of the services provided.
  • Coordinate with the crisis intervention staff to facilitate trainings for community professionals on issues related to sexual assault
  • Prepare statistical data for reports needed by funding sources.

Qualifications and skills

  • Bilingual in English and Spanish required.
  • Experience in the development and facilitation of trainings.
  • Understand the issues pertinent to marginalized communities.
  • Experience in working effectively with people of diverse cultural and socio-economic backgrounds. Ability to communicate effectively with these persons both in person and over the telephone.
  • Accessible by telephone and live within a 30 minute in-person response time of Santa Barbara.
  • Willingness and ability to work unusual and varied hours.
  • Valid driver’s license, proof of insurance and reliable transportation. Ability to drive safely and in compliance with all applicable laws while on STESA business.

Physical Activities

  • Sit for 80% of the working hours.
  • Type at a computer keyboard while seated at a desk.
  • Lift and carry for brief periods up to 25 pounds from the floor to shoulder level.
  • Bend, stoop and stand while filing in binders and files.
  • Twist and reach while at a desk or computer terminal.
  • Maintain physical and mental composure while dealing with emergencies, crisis situations and deadlines.

This job announcement is not intended to be all-inclusive of job responsibilities.  Complete job description available upon request. An employee may also perform other reasonably related business duties.

STESA will make reasonable accommodations for the known physical or mental disabilities of an otherwise qualified applicant or staff member in accordance with applicable law.  If you think you may require an accommodation in order to perform the essential functions of your job, immediately notify your supervisor or STESA’s associate director of this need and describe the requested accommodation.

To apply for this position, please submit the following:

  • STESA Employment application at
  • Cover letter
  • Resume
  • Three references

Forward documents to Idalia Gomez, Program Director

STESA is an equal opportunity employer