Discovery Navigator

Website smvdiscoverymuseum Santa Maria Valley Discovery Museum

Play in our world. Live in your imagination.

Job Summary

The Discovery Navigator’s primary responsibility is to improve and cultivate the visitor experience.  To ensure the visitor has a positive experience while at the Discovery Museum, Discovery Navigators will have a working knowledge of the exhibits, the regular and special programming, and the overall mission and purpose of the Museum.  Daily activity will include interacting with visitors, staff, and volunteers, checking in groups and facilitation exhibits, cleaning and maintaining the museum and administrative areas, assisting with special events, fundraisers, meetings and any other activity or program, on or off-site, that furthers the mission of the organization.

Qualifications:

  • Ability to be a dynamic, outgoing leader, and communicate with visitors in a friendly and helpful way to ensure a positive visitor experience.
  • Demonstrate highly developed organizational, planning, and oral communication skills and the ability to work effectively with others.
  • Strong ability to organize and coordinate several tasks at once.
  • Ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary.
  • Ability to lift heavy items and push a heavy cart
  • Need to be able to be on feet most of the day walking up and down museum floor and standing on concrete.
  • Able to speak and read Spanish not required, but preferred.

RESPONSIBILITIES

  • Learn and understand how the exhibits work and how to utilize that knowledge to ensure that our visitors have a positive, unique, and fun experience.
  • Take the lead in ensuring exhibits and Museum are clean and presentable to visitors
  • Answer phones and visitor questions as needed.
  • Promote memberships and special events while interacting with visitors.
  • Assess exhibit needs throughout the day to replenish supplies or straighten areas.
  • Accurately document daily visitor statistics and be able to accurately and neatly assist visitors with filling out membership applications, field trip requests, birthday party requests or any other communication between the museum and visitors
  • Assist other Discovery Navigators, Operations Coordinator, Program Coordinator or Executive Director with tasks as assigned.

 

SCHEDULE AND SALARY: This is a 16-20 hour position with an hourly wage of $16.00.  Some weekends and evenings might be required.  Hours vary according to scheduled events such as Field trips.

Apply online for the Discovery Navigator at https://hancockcollege.jobspeaker.com/#/jobboard/job/jobspeaker-PcvRQeNKT58

 

About the Santa Maria Valley Discovery Museum

The mission of the Santa Maria Valley Discovery Museum is to foster family and youth-inspired learning by creating experiences to explore ourselves, our valley, our world and beyond. The museum’s exhibit and program-based “please touch” atmosphere engenders the best in self-discovery for children and their families. Now in our 23rd year as the only children’s museum in Santa Barbara County, we currently serve more than 34,000 children and their families every year and we continue to grow in service and demand.

To apply for this job please visit hancockcollege.jobspeaker.com.