Conflict Solutions Center’s
40-Hour Conflict Resolution and Mediation Skills Training
Saturdays 10:00–5:00 Feb. 21, 28, March 7 in Santa Barbara And March 14, 21 & 28 in Santa Maria
This course is for you if:
- Want to improve your own abilities to communicate, negotiate, and resolve conflicts more effectively
- Interested in being a volunteer mediator in Small Claims Court, for neighborhood, parent/teen, or business disputes,
- Interested in being a volunteer mediator in Small Claims Court, for neighborhood, parent/teen, or business disputes,
- Interested in Restorative Justice
Questions? Please email info@cscsb.org or call (805) 349-8934
Participants will learn:
- The art of neutral observation
- The elements of conflict and your conflict style
- How to Speak to reduce defensiveness & Listen for underlying needs
- Nonviolent Communication basics
- Difference between positions and needs/interests
- How to defuse anger
- How to break down conflicts into resolvable pieces
- Theoretical foundation, objectives and stages of mediation process
- Compassionate communication and conflict resolution skills within a
- Mediation framework
- Basics of the emerging field of Restorative Justice
$485 Full Registration
$425 Early Registration (by 2/6)
$365 Early Early Registration (by 1/23)
$300 Tuition Assistance (1st 5 to register requesting tuition assistance)
*CEU’s available for MFT, LCSW, LEP, or LPCC (add $85)