A Place to Find Help: Samantha’s Story

Is your agency listed with 2-1-1? Santa Barbara County’s 2-1-1 and NPRN are encouraging all local health and human service providers to participate in 2-1-1. Santa Barbara County 2-1-1 receives thousands of calls a year from people in need. A recent call from “Samantha” illustrates how 2-1-1 connects our community to available resources:

Samantha’s son was attacked and mugged while walking home from work one evening. The attack left her son scarred and uneasy. The incident not only affected his appearance, but left him with a brainBlack-mother-and-son injury. Samantha did not know what to do when her son began to show signs of depression. She called 2-1-1 worried for her son’s mental health.  The 2-1-1 call specialist referred Samantha to several nearby mental health facilities. Samantha said, “I did not know exactly what 2-1-1 was, but I am relieved there is a helpline available 24/7 to direct people to the help we need.”

The 2-1-1 database currently contains over 2400 Santa Barbara County resources but  we want to ensure  all health and human services programs are included. For more information about how to join the 2-1-1 Helpline go to: 211sbco.org.

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